Wednesday, November 10, 2010

So not good at customer service.

I work in a bank. Naturally, I have to help customers. At first, it was ok and was my job, but the more I helped, the more I realized how much I disliked when a customer would want foreign currency. They way their confused faces looked when they were looking for us, the way they would complain about how hard it was to find us, they way they would complain about the exchange rate and the fees, the way they thought they knew more about foreign currency then I, the master of FX, knew. I would get so grumpy at them if they gave me the least bit of grief. I don't care what they say, the customer is NOT always right.

Then the day came when I got my promotion. I was told customers were no longer my concern. Oh how I rejoiced. I can now sit at my desk plowing through my work load, and if a confused customer comes up to my station and ignores my "next window please" sign (that is sitting right in front of me might I mention) and start to sit down at my desk and proceed to tell me what type of currency they want, I smile politely and direct them over a station. For they are no longer my concern. And for that I am very grateful.


  1. SUCKAS!! i love your 'next window pls' sign. rockin. i think maybe if your name plaque read "headmaster of the fx- former lead master at gringotts" they'd be too afraid to sit down. i think i shall work on that for xmas...

  2. I am so jealous of you and your raise and not having to help customers. LUCKY!!!! Maybe I'll put my sign up at work one day and see how long it takes my boss to notice.

  3. I can give you lessons :). I rock at customer service! Hence, the fact that I was quite possibly the best front desk person that ever existed! I'll even teach you ways to make mean faces at the person, and have them still be looking at you and not know you stopped smiling at them! That's right...I'm the master :). I'm so happy for your raise! That's always such a bonus when people reward you for being cute! That is why you got the raise right? Because you're so cute? That's what I thought at least!