I work in a bank. Naturally, I have to help customers. At first, it was ok and was my job, but the more I helped, the more I realized how much I disliked when a customer would want foreign currency. They way their confused faces looked when they were looking for us, the way they would complain about how hard it was to find us, they way they would complain about the exchange rate and the fees, the way they thought they knew more about foreign currency then I, the master of FX, knew. I would get so grumpy at them if they gave me the least bit of grief. I don't care what they say, the customer is NOT always right.
Then the day came when I got my promotion. I was told customers were no longer my concern. Oh how I rejoiced. I can now sit at my desk plowing through my work load, and if a confused customer comes up to my station and ignores my "next window please" sign (that is sitting right in front of me might I mention) and start to sit down at my desk and proceed to tell me what type of currency they want, I smile politely and direct them over a station. For they are no longer my concern. And for that I am very grateful.